Sent an email to email@example.com
with a copy of my Melia Rewards Gold card. Received the following reply within a couple of days:
Thank you for providing the documentation for a status match! We have upgraded your Club Carlson account to Silver status effective immediately and expiring on February 28, 2017 (unless otherwise re-obtained). Please review the list of elite benefits below.
Elite Membership Benefits
15% Points Bonus
Late check out (based on availability)
Early Check-in (based on availability)
Best Available Room in the category booked
Priority full- service Member Services telephone number
-In Europe, the Middle East and Africa, you'll also enjoy the following Elite membership benefits:
Weekend Extend (2 for 1 and 4 for 2 Nights)
Discounts on food and beverage purchases at participating in-hotel restaurants
Thank you for allowing us the opportunity to assist you.