Sent them a copy of my physical LATAM black card, 3 months of flight activities, and a copy of my passport upfront. The process took more than 6 weeks. I chased them via email, facebook, and twitter several times. Finally, got the usual match. 4 months of Elite status. 8 months extension after 1 international flight on TK. Another 12 months extension if obtain 15,000 status miles on TK.