NH Rewards Report: Deny

From Starwood Preferred Guest Platinum Elite
To NH Rewards

Contacted via email and received:

First and foremost, we thank you for the trust placed in our loyalty program NH Hotel Group Rewards as well as for sending us your comments.

With regards to your request we would like to inform you that the NH Rewards-program includes four tiers depending on the number of stays or nights completed during a 12-month calendar year.

We are therefore sorry to inform you that we are not able to match the category with loyalty programs that belong to other hotel chains.

In case you wish to verify our conditions, please visit our web page www.nh-hotels.com and select “NH Rewards” “General Terms & Conditions”.


We nevertheless would like to state that a higher category can be easily reached when travelling on a frequent basis.

Finally, we would like to remind you some of the benefits you can enjoy for being a member of our loyalty program:

Accrual of points to redeem for discounts and free nights.
Exclusives rates for holders.
Special benefits on your stays.
Possibility to be upgraded within our loyalty program and receive new and better advantages

Silver (from 5 to 10 stays in one calendar year)
Gold (from 11 to 19 stays in one calendar year)
Platinum (over 20 stays in one calendar year)
Please do not hesitate to contact our customer service center for NH Rewards (+44 0203 49 98 951) to handle your future bookings or any further queries about the advantages and benefits of the program. Remember that with your points your stay could be for free.
Silver Elite
Gold Elite
Platinum Elite
Premier Platinum Elite
Premier Platinum Elite with Ambassador
From: Guest on July 16, 2017