Hilton HHonors Report: Challenge


From Club Carlson Concierge
To Hilton HHonors Diamond

So this is a continuation of the last post.

Having waited more than 5 days to get no response, I had resubmitted my application. Shortly after doing so, I received a reply to the first application denying a match because Club Carlson was ineligible. I replied to that email querying why. However, within 24 hours I received confirmation of a match to platinum, with a 90 day 8 stay challenge. I am not sure what happened. The wording of the email trail suggests that they had responded positively to my second application, rather than changed their mind on the first application. Anyway, the lesson seem to be not to take a deny on Club Carlson without trying to get the decision changed.
Red
Member
Silver
Silver
Gold
Gold
Concierge
Diamond
From: Guest on August 6, 2017