I emailed email@example.com
on May 28th 2017 asking them to consider matching my TK Elite Plus membership. I had a return flight booked on PR and informed them that I would be flying PR to MNL by end of June 2017.
On August 28th 2017 I received a letter from Mabuhay Miles with my Premier Elite membership card. I flew the booked PR flight in June as planned.