Thank you for taking the time to write.
Thank you for your recent inquiry to have your elite status match renewed for another year. A status match is a one-time courtesy invitation to allow new members to experience our program benefits and engage with our hotels. Out of respect for our other Club Carlson elite members who have earned their status, we limit this to a one-time invitation only. We status matched you in Jul 06 2014 so we can not honor your request again. We hope you will continue to stay at our hotels in the future and earn Points through the Club Carlson rewards program to experience its great benefits.
I appreciate the opportunity to assist you. If I have not met all of your needs, please let me know.
Amber, Global Member Care Specialist, Club Carlson
on September 26, 2017