LATAM Pass Report: Deny


From Qantas Frequent Flyer Gold
To LATAM Pass

Contacted the LATAM US twitter account via direct message. They asked for contact details and then sent me an email requesting my LATAM Pass membership number, my current Qantas card, a membership statement from Qantas and proof of a LATAM flight in the past 12 months.

I didn't have a LATAM flight in the prior 12 months, however, did have Qantas flights to and from South America.

In any case, my request was denied and I was told that it could not be properly assessed until I had taken a LATAM flight. The entire process (twitter contact, twitter response, email requesting information from LATAM and rejection email) occurred within 36 hours, which was incredibly quick.

Bronze
Gold
Silver
Platinum
Gold
Black
Platinum
Black Signature
Platinum One
From: Guest on October 2, 2017