Took aprox. 3 weeks between my mail and LATAM confirmation.
as contact e-mail: Full 18 months flight summary with Alitalia and photo of FAP card. I've had Alitalia flights to SCL and GRU included, which might have been the reason for the Match. Status LATAM Pass BLACK (Emerald) conceded in early November 2017 with validity until March 2019.