Sent email with screenshot of status from apple wallet to firstname.lastname@example.org
within 24 hours received this response
Thank you for contacting the La Quinta Customer care and Service Center.
I am responding to your email regarding your status match with Hilton Diamond Status. I have located your account and upgraded you to Elite Status. You will be receiving your Elite Welcoming Kit at the address associated with your Returns Account within the next 6-8 weeks.