Email to them
May I ask for your kind assistance to match my current Marco Polo Green Account to Your Gold Membership.
Please refer to the attachments for some travel itinerary with CX and activity in Malaysia Airlines in 2018
I sincerely hope my application able to be considered and accepted
Here are my details:
Asia mile/MP Number: 15553xxxxx
Current membership tier: Green.
Current Airlines Status:
Malaysia Airlines Gold
Best Western: Platinum
They replies to ask for past 12months boarding pass or itinerary with CX and KA and i did replied with the document. Subsequently match me to Silver
on January 4, 2019