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Sent them the statsment and the card. 1 week to complete
Just sent account statement, took 2 days to complete
Got an email, there is no match possible.
***PLEASE NOTE THAT LH DOES NOT MATCH IN ANY CIRCUMSTANCE SO DO NOT ATTEMP***
I got the same automated reply...
Their reply (in GER):
vielen Dank fuer Ihre Nachricht.
unfortunately it was denied! i had tried it as i read here that someone had it applied but i guess that was a fake...
Requested and received the following reply the next day:
"We do not offer a status-match promotion at...
Matching from topbonus silver to frequent traveller
Guest (Login or Register)
Please include how you contacted the firm (email address, phone number, ...etc) and what actions you took. Did you have to send proof of your existing status?
email, picture of senator card + flight overview
Picture of Senator card. 3 days later acceptance by Airberlin
Sent a screenshot of my card and the latest account statement to ...
After taking extremely long to process the request (which included all required information including a picture of...
Send a Screenshot of SEN Card To firstname.lastname@example.org
Contact by phone and e mail.
Very simple, sent an e-mail to the statusmatch e-mail with a copy of my SEN-Card and got a status confirmation...
Just received confirmation