I have received your recent inquiry concerning your Hertz #1 Club Gold membership status. I have reviewed your request and am delighted to inform you I have upgraded your membership to #1 Club Five Star Gold based on your National Executive membership. Please allow 24 hours for this upgrade to be reflected in your on-line profile. As a Five Star member, you will appreciate benefits such as complimentary one-car-class upgrades, subject to availability, along with 600 Hertz #1 Award points (the equivalent of one Non-Peak Free Rental Day) automatically deposited into your #1 Hertz Gold Plus Rewards account after the completion of every 15th rental. Additionally, members who participate in the free Hertz Gold Plus Rewards program receive bonus points (10%) on rentals. These benefits are effective immediately following your upgraded membership status. It is not necessary to have the card to begin enjoying the benefits of your upgraded status. The Hertz web site has been changed to allow members to print a new card. Once you are logged onto our website, click on "My Account", and click on "Print Membership Card" in the member navigation. Your loyalty is important to us and we trust your future car rental experiences reflect that. Sincerely,