British Airways Executive Club Report: Deny

From LATAM Pass Black Signature
To British Airways Executive Club Gold

Thank you for contacting the Club - it's nice to hear from you.

We know we operate in a competitive environment and we do appreciate you are a frequent traveller. Your business is important to us and we understand you have a choice when it comes to booking your flights.

I've considered everything you mentioned, but I'm sorry to say I am unable to match the status you have with Latam or any other Frequent Flyer scheme.

As someone who flies as often as you do, I know this is not the answer you were hoping for and I am sorry I could not be more helpful on this occasion. We are always working to develop the Executive Club and its benefits, so your comments are important to us.

Thank you again for taking the time to get in touch and I do hope you will fly with us in the not too distant future.

Best regards
Black Signature
From: Guest on July 26, 2017