British Airways Executive Club Report: Deny


From Aeroflot Bonus Silver
To British Airways Executive Club Bronze

Requested statusmatch and described upcoming travelmap with them and that their destinations map is quite attractive yet was politely refused.

Dear Mr X
Thank you for writing to the Club about your current tier status with Aeroflot bonus programme and you wish to upgrade your Executive Club account to the same level.

I'm sorry to disappoint you, however it's not our policy to match the status of another frequent flyer programme.

Tier status, as you know, is our way of recognising and rewarding our most loyal and frequent travellers. To upgrade certain Club members to higher tiers which other members have worked hard to achieve would be unfair and undervalue their continued support.

Considering this and everything you mentioned, at this time I'm sorry to say we're unable to approve your request.

Please feel free to let us know if we can help you with anything else.

We hope that you will consider travelling more with British Airways anyway, and look forward to welcoming you on board our flights.
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From: Guest on July 27, 2017