Thank you for submitting your status match request to Hilton Honors. After careful review, unfortunately, we are unable to process your request with the provided documentation as they are either ineligible to compare against Hilton Honors program or not an eligible hotel brand. To consider for the offer, we require the following:
• If you are a member of another hotel loyalty program, please reply with a screenshot or photo of your existing competitor membership card with your name printed clearly on it (handwritten names or those that appear to have been altered will not be accepted)
• Copy of your recent competitor account statement and activity (those that appear to be altered will not be accepted)
If you are able to provide us with one of these required forms of proof, please resubmit your request by email by replying to this message and we will happily reevaluate your request within 48 hours.
Thank you for your inquiry and we hope to serve your travel needs in the future.
on November 9, 2017