Korean Air SKYPASS Report: Deny


From Delta SkyMiles Platinum
To Korean Air SKYPASS

Sent in a screen snapshot of my Delta Platinum status and received the response pasted below:

Thank you for contacting Korean Air.

With regard to your inquiry, we would like to inform you that your Elite Plus status earned with DELTA is not transferable to SKYPASS.

Furthermore, Korean Air does not provide with status match due to elite members’ fairness and equity issues, and also manage stable frequent flyer program operation. Since SKYPASS members (including high miler passengers), follow its policy and restrictions, we could not change its membership status depending on each passenger’s personal conditions. We kindly seek your generous understanding of it.

However, since your membership status with DELTA is [Platinum Medallion] you are able to enjoy the [Elite plus] benefits when flying with Korean Air and 20 SKYTEAM Carriers.

In order to enjoy your [Elite plus] status benefits when flying with Korean Air, please provide your valid DELTA membership card at the time of airport check-in.

For more information regarding the SKYTEAM Elite Benefits refer to our website; SKYPASS > BENEFITS > SKTYEAM BENEFITS

Thank you in advance for your patience and consideration.

Sincerely yours,
Young Min Bae
Service Center
Korean Air
Silver
Morning Calm Club
Gold
Morning Calm Premier Club
Platinum
Million Miler Club
Diamond
From: Guest on November 22, 2017