Lufthansa Miles and More Report: Deny


From Air France Flying Blue Gold
To Lufthansa Miles and More Senator

I wrote:

Hello, I would like to request status match. See attached documents: scanned copy of my Air France/KLM Gold card, account statement for last year, copy of my passport.

I received:

Dear Valdis,

We understand that you would like to transfer the status you currently enjoy in the FlyingBlue programme to Miles & More. At present we do not offer a status-match promotion and we cannot grant you the desired status as an exception. This would be contrary to our policy of fairness and programme-transparency. We realise that you will be disappointed with our reply but trust that you will continue to use our services.

Thank you for your consideration.

Sincerely,
Your Miles & More Service Team
Ivory
Member
Silver
Frequent Traveller
Gold
Senator
Platinum
HON Circle Member
From: Valdis on December 6, 2017