1st contact by facebook message
in order to evaluate your request about the status match please share with us copy of your ID/passport, Miles&Smiles card number ( you need to have Miles&Smiles account for the status match), screenshot of your account, a scan of your original plastic card (front and back) and e-mail address. So we will be happy to assist you.
⇒sent all pictures and info. thru facebook message.
2rd contact by email
In order to evaluate your request about Gold membership match, we would like you to send the copy of your Gold membership card's latest statement which shows your activities up to two months by using the link below;
⇒sent all of the latest flight status in Miles & More and Flying Blue.
3rd contact by email
⇒received below comment successfully.
Welcome to Miles&Smiles Turkish Airlines' advantageous Frequent Flyer Program. Elite card trial period will be valid for 4 months. As of start date of elite membership within 4 months trial period one international Turkish Airlines flight should be realized for extending your card validity date to 1 year, if 15.000 status miles accumulated from Turkish Airlines international flights at the end of the first year elite membership will extend 1 year more and the total validity date will be 2 years. There is an oppotunity to earn extra %50 status miles from your first business class flight in the trial period.