I created a PDF from my account page on SPG and sent it to StatusMatch@bestwestern.com
"I would like to request a status match from my SPG Gold Status.
Attached is my account summary.
My Best Western number is: xxxx"
They responded within 20 minutes with:
Thank you for contacting Best Western Rewards. We will be glad to assist
you with this. We apologize for the delay in answering you, but we have
been receiving a high volume of e-mail and appreciate your patience.
Your account has been upgraded to Platinum and you should receive your
new card within the next 6 to 8 weeks. We are truly excited to match
your status where you'll have the opportunity to earn even greater
I have registered you for our spring promotion. You can earn a $10 USD
Best Western Travel Card for every qualified stay completed between now
and April 29, 2018.
We strive to provide industry leading superior customer care and hope we
achieved that for you today. If you need future assistance feel free to
contact us at any time. Thank you for choosing Best Western Rewards.
Sandra| Best Western Rewards
Best Western® Hotels & Resorts
P.O. Box 42007 | Phoenix | AZ | 85080
800.237.8483 • bestwestern.com