Thank you for your email regarding your interest in joining Air Canada Altitude. We are pleased to have the opportunity to address some of your questions.
Air Canada no longer offers status matches. This policy has been replaced with the Altitude Challenge initiative, whereby customers must earn a given number of Altitude Qualifying Miles (AQM) or Altitude Qualifying Segments (AQS) on eligible flights within a 90 days challenge period in order to receive an Altitude status for the remainder of the benefit year.
Customers holding a status with another airline’s frequent flyer program may ask Air Canada to participate in a Status Challenge in order to obtain a comparable Altitude status by sending in a scanned copy of their current frequent flyer membership card or a screenshot of a digital version (your name, the status and the expiry date must be clearly visible) and their Aeroplan number.
If you are interested in participating in a Status Challenge, please send an email to firstname.lastname@example.org
with the requested documentation at your earliest convenience.
Regrettably, we are unable to offer Altitude Challenges to customers holding status with a Star Alliance member airline.
Air Canada Altitude
on June 27, 2018