Thank you for your email of 22 August 2018 to Singapore Airlines regarding status match.
We acknowledge the receipt of the attachments. We are appreciative of the value and interest you place on KrisFlyer Elite Gold programme.
As a matter of the KrisFlyer membership programme policy, our members have to accumulate 50,000 Elite Miles to qualify for KrisFlyer Elite Gold status. These Elite miles can only be earned when members travel on Singapore Airlines and SilkAir.
After further review, we would not be able to provide you with KrisFlyer Elite Gold status due to the stringent conditions, and out of fairness to our other members who will need to qualify based on the above-mentioned criteria.
We are deeply sorry we don't have better news, and humbly seek your kind understanding in the matter.
Mr ---, thank you for writing to us and we look forward to being of service to you again.