2 tiered request.
I request matching status. My Avis # is 4cv11y and I haven’t used it for over a year. I tried rather quickly to use Avis points a couple of times, but was too hurried to understand the correct path. Since my rental car needs have expanded again, I am requesting a match PLUS a reinstatement of all of the accumulated points..( almost 20,000), that disappeared in mid July of this year. I called and spoke with a supervisor in early August who said nothing could be done, except as a courtesy, offer 1000 points. I declined.
Please consider my request and let me know what form of proof you would like to see regarding my current status with Hertz and or rental history from them. My email address is current on my profile
on September 18, 2018