Hawaiian Frequent Flyer Program Report: Deny

From Southwest Airlines Rapid Rewards A-List
To Hawaiian Frequent Flyer Program

I contacted Hawaiian by email and phone, followed there process and provided my A-List Preferred and Companion pass, from all Rev Gen Flights, with intention to book SWA flights to Hawaii this quarter.

I fly to Seattle/Portland/Los Angeles/San Francisco/San Diego/Sacramento/ etc. It's seems everyone is cracking down on status matching, so be it. I'll just remain loyal to those who want my money.

Thank you for your interest in joining our Hawaiian Airlines Pualani Elite Program.

Kindly note that we have reviewed the documentation you have provided.

We must advise you, however, that we are unable to accommodate the status match request as the mileage statement did not show flights on the destinations that Hawaiian Airlines cater.

In this regard, we would like to suggest that you may consider purchasing Premier Club Membership. For more information, kindly visit www.hawaiianairlines.com/our-services/products-and-programs/premier-club and click on Purchase Premier Club.

We sincerely appreciate your understanding on this matter, and please feel free to contact us again if you have further concerns.

Hawaiian Airlines Pualani Elite
A-List Preferred
Companion Pass
From: Nosaj on January 5, 2019