Hawaiian Frequent Flyer Program Report: Deny


From Southwest Airlines Rapid Rewards Companion Pass
To Hawaiian Frequent Flyer Program Platinum

Contacted Hawaiian via phone and website. Submitted the proof all flights in 2018, and cards for Alis Preferred and Companion pass.

Was sent this:

Thank you for your interest in joining our Hawaiian Airlines Pualani Elite Program.

Kindly note that we have reviewed the documentation you have provided.

We must advise you, however, that we are unable to accommodate the status match request as the mileage statement did not show flights on the destinations that Hawaiian Airlines cater.

In this regard, we would like to suggest that you may consider purchasing Premier Club Membership. For more information, kindly visit www.hawaiianairlines.com/our-services/products-and-programs/premier-club and click on Purchase Premier Club.

We sincerely appreciate your understanding on this matter, and please feel free to contact us again if you have further concerns.

Mahalo,
Leona/GLD
Hawaiian Airlines Pualani Elite
A-List
Base
A-List Preferred
Gold
Companion Pass
Platinum
From: Nosaj on January 5, 2019