Contacted HA via phone to inquire about status match then I completed the form online and received approval within 24 hours. My status with SWA was A-List preferred and I had a companion pass. I submitted my SWA summary, proof of elite status and detail of my flight history. There is a message box on the form for you to write any additional details that may help with the decision. I made use of that.
on February 15, 2019