British Airways Executive Club Report: Deny


From Alitalia MilleMiglia Freccia Alata Club
To British Airways Executive Club

I tried to ask for Status Match from Twitter. I have future flights enough to be Silver, but a shortcut with SM was denied. It's a shame, but let's go flight to reach all Tier Points!

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Dear XXXXXX,

Thank you for contacting the Club - it's nice to hear from you.

To achieve Bronze membership you need to earn 300 Tier Points in your Tier Point collection year, as well as take two eligible flights. You can also achieve Bronze if you complete 25 eligible flights, even if you do not earn enough Tier Points and to achieve Silver membership you need to earn 600 Tier Points in your Tier Point collection year, as well as take four eligible flights. You can also achieve Silver if you complete 50 eligible flights, even if you do not earn enough Tier Points.

We know we operate in a competitive environment and we do appreciate you are a frequent traveller. Your business is important to us and we understand you have a choice when it comes to booking your flights.

I've considered everything you mentioned, but I'm sorry to say I am unable to match the status you have with Sky Team Elite Plus.

As someone who flies as often as you do, I know this is not the answer you were hoping for and I am sorry I could not be more helpful on this occasion. We are always working to develop the Executive Club and its benefits, so your comments are important to us.

Thank you again for taking the time to get in touch and I do hope you will fly with us in the not too distant future.

If you would like to speak to me again, please get back in touch with me by clicking on the following reply link. If you use this link it will come back to me directly:
www.ba.com/your case
Best regards

Kxxxx Hxxxxxxxx
British Airways Executive Club
Ulisse
Blue
Freccia Alata Club
Bronze
Freccia Alata Plus Club
Silver
Freccia Alata Plus Per Sempre
Gold
From: phdsales on September 8, 2019