National Emerald Club Report: Match


From Hilton HHonors Gold
To National Emerald Club Executive Elite

1. Navigate to status.emeraldclub.com/
2. Fill in the following information member information
a. First Name
b. Last Name
c. Emerald Club Number
d. Email Address
3. Upload a screenshot from of your Hilton Honors Gold status from the desktop site
a. www.hilton.com/en/hilton-honors/guest/my-account/
4. Submit request

Notes:
i. National's Status Match website never asks what status you would like to receive. After speaking with an Emerald Club representative, they have a chart of exactly what Hilton Honors status maps to what Emerald Club status.
ii. Requesting a status match through the online form gives them up to 7 days to process. Mine took exactly 7 days; I submitted my request on a Friday around 11pm and received my status match to Emerald Club Executive Elite the following Friday afternoon.
iii. If you want to request a status match over the phone, note that the Emerald Club (loyalty program) representatives are only work during standard business hours (Monday - Friday) (Central Time, I believe) and there is no publicly known direct line to speak with one of the representatives, you have to go through the automated reservation line, request to speak with a human, and then get them to transfer you over to their loyalty program department.
Member
Base
Silver
Executive
Gold
Executive Elite
Diamond
From: Guest on September 9, 2019