Garuda Miles Report: Match

From Singapore Airlines KrisFlyer KrisFlyer Elite Gold
To Garuda Miles Platinum

Created a GarudaMiles account through the Garuda app.Weirdly, I had trouble creating one through their website.
Got the tier matching form from Google, filled that out and attached that form with a photo of my passport, photo of my Singapore Airlines elite card and a screenshot of my GarudaMiles card (through the app) to
That same day, Customer Service advised they have sent through to management to approve.
Two days later, reply came advising matched to Platinum (Skyteam Elite Plus), valid until 31-03-2020.
Quick response and great outcome!
KrisFlyer Elite Silver
KrisFlyer Elite Gold
From: Guest on October 17, 2019