Completed the form online. They emailed me back a few hours later:
Thank you for contacting Best Western Rewards. We will be glad to assist
you with this. We apologize for the delay in answering you, but we have
been receiving a high volume of e-mail and appreciate your patience.
Thank you for your Status Match No Catch request. To upgrade your Best
Western Rewards account to the appropriate tier, please confirm your
total nights stayed in the past 12 months with your current loyalty
program. Once we receive this information we will complete your Status
Match No Catch request.
We strive to provide industry leading superior customer care and hope we
achieved that for you today. If you need future assistance feel free to
contact us at any time. Thank you for choosing Best Western Rewards.
I replied explaining I have a Marriott Bonvoy Gold Elite status thanks to American Express. They replied:
Thank you for your email reply. We will be happy to further assist you
with your request.
We have upgraded your account to Diamond. You will begin earning Best
Western Rewards points at your new Elite level instantly. To view the
details of each membership level, please visit our website:
I have registered you for our current promotion. You can earn up to $60
in Best Western Gift Cards after completing up to three (3) separate
eligible stays between now and February 2, 2020. For complete terms and
conditions of this offer please visit:
We thank you for choosing Best Western Rewards and for your continued
loyalty to our brand. If we can be of further assistance please let us