Sent an email, they requested the following info: - Travel dates and flight numbers of the flights you have taken with Cathay Pacific or Cathay Dragon within the past 12 months. - Future travel schedule on Cathay Pacific / Cathay Dragon with booking reference(s) / ticket number(s), apart from your upcoming travel in January 2020; - Your United Airlines Mileage Plus account statements (screenshot will suffice) showing the dates and routes (origin and destination) of the flights you have taken for the past 12 months (Please also capture your name and membership number for our reference.) - Screenshot of your United Airlines Mileage Plus Premier Gold membership card showing your name, membership status, membership number and membership validity