A few weeks ago I sent an email to firstname.lastname@example.org
(as seen here at statusmatcher.com
previous reports), with a copy of the Miles&More card. First time no answer at all. After that, I tried sending the e-mail but in Italian. About 3 weeks later I received one phone call from Italy explaining to me that at the moment Alitalia doesn't have any promotion available and wouldn't be able to status match. The lady on the phone apologized.
Although I didn't receive the match, I think it was a sensible attitude of the company on calling (I am from Brazil).
Freccia Alata Plus Per Sempre Card
on December 19, 2019