Alitalia MilleMiglia Report: Deny

From Lufthansa Miles and More Senator
To Alitalia MilleMiglia Freccia Alata Club

A few weeks ago I sent an email to (as seen here at previous reports), with a copy of the Miles&More card. First time no answer at all. After that, I tried sending the e-mail but in Italian. About 3 weeks later I received one phone call from Italy explaining to me that at the moment Alitalia doesn't have any promotion available and wouldn't be able to status match. The lady on the phone apologized.

Although I didn't receive the match, I think it was a sensible attitude of the company on calling (I am from Brazil).
Frequent Traveller
Freccia Alata Club
Freccia Alata Plus Club
HON Circle Member
Freccia Alata Plus Per Sempre Card
From: Guest on December 19, 2019