Kia ora XXXX,
Thanks for getting in touch regarding a status match to your current frequent flyer membership.
I apologise for any disappointment, however we are currently not processing any status match requests.
We recommend using your Airpoints™ membership to accrue Status Points from eligible travel. In the event you meet our Status Points criteria, within a 12 month period, your account will be upgraded to the relevant tier in accordance with our Airpoints™ terms and conditions.
XXXX, thank you for taking the time to submit your interest in our Airpoints™ programme. I hope you and your family have a safe and happy New Year.
Service and Support - Email
Air New Zealand
on December 31, 2019