Emirates Skywards Report: Other


From Delta SkyMiles Silver
To Emirates Skywards

I went to the contact page. It's weird, because it continually asks me to enter my date of birth. Anyway, after a few mistakes, I finally got it right and got the following email, I quote:

We appreciate that you're looking to fly better with us. I'd be happy to assist you with your status match request.



I’ll need any of the following documents.



 Copy of six months (Jul 2019- Jan 2020) activity statement with Delta showing your Tier status

 Copy of your Delta frequent flyer card (digital or hard copy) showing the validity



Please log in through the below link and attach your document.



www.emirates.com/english/help/change-of-details.aspx



Once I receive them, I'll review your request and get back to you with the next steps.



I hope to hear from you soon.



Regards,

So I was able to get a pdf of my Medallions statement from July 1st to January and I attached that. I didn't know about the card since with the current technology I don't have a physical card and I don't see an electronic image of a card so I took a screen grab of my My SkyMiles on the delta.com page (but not on the app, just the actual .com page) and I attached that.

Then I got my second response, I quote:

Thank you for your query – we will respond as quickly as possible.

For your reference, please find a summary of the information you submitted:



Contact us details
Topic Emirates Skywards
Subtopic Change of details

So hopefully I'll get a third response and I'll report it.
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From: Big Tee on January 6, 2020