Shangri-La Golden Circle Report: Deny


From IHG Rewards Club Spire Elite
To Shangri-La Golden Circle Diamond

I contacted the Shangri-La Golden Circle - Mership and Loyalty Services Team, and provided my IHG Intercontinental Ambassador Status Membership Materials, among some more of my high up statuses with other large hotel companies/chains and travel groups, after having some difficulty finding an appropriate email address, I contacted some Shangri-La hotels accross the world.

They put me in touch with the aforementioned loyalty and membership services team (Details are provided at the footer of this status match report), and after 5-12 hours, they emailed me to sadly deny my status match request, however they did provide some information on their partner schemes, although I feel that some people will already know about this.
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Dear Mr. XXXXXX,

Greetings from The Shangri-La Golden Circle Member Services Team.

Thank you for your e-mail regarding your interest to match your other hotel chain and airlines memberships with Golden Circle. We would like to relay our gratitude for your support and past patronage towards our guest-loyalty programme. We hope your journey with us has been a memorable one.

We are pleased to inform you that, although we do not status match with any of the aforementioned loyalty programmes, we do have our own alliances with the following partners that might be of interest to you:
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PARTNER 1: TAJ’s Inner Circle and Warmer Welcomes

• Earn Golden Circle Award Points and Taj InnerCircle Points
• Convert and redeem points between both loyalty programmes easily.
• Enjoy the perks of your status when you stay at any Shangri-La or Taj hotel around the world.
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PARTNER 2: Singapore Airline’s KrisFlyer and Infinite Journeys

• Enjoy accelerated membership status in both Golden Circle and KrisFlyer.
• Earn both GC Award Points and KrisFlyer miles when you stay at Shangri-La.
• Convert between GC Award Points and KrisFlyer miles.
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For more information, you may click on the links provided above. In the meantime, please do not hesitate to contact us if we may be of further assistance to you. Alternatively, you may reach us at our 24 hours toll-free international numbers listed on our website. On behalf of our Shangri-La family, we wish you a good health and safety during this challenging period.

Yours sincerely,

Member Services
Shangri-La International Hotel Management Ltd 
Email: golden.circle@shangri-la.com
Club
Gold
Gold Elite
Jade
Platinum Elite
Diamond
Spire Elite
From: Guest on June 10, 2020