took 2 hours by mail and provided digital card ad recent flight with SAS
"Dear Mr. LOverlOver, Thank you for your reply.
We are happy to confirm that your tier match request has been accepted based off of your LH Senator status, and that you now are a EuroBonus Gold member until the 28th of February 2026."
Comments
How long did it take from your first email to SAS?
I'm curious to know as well. I have been waiting for about ten days to get a response other than the automatic "we got your email" message.
Took them 7 calendar day to reply to me
pls let me know what email to email them at?
pls let me know what email to email them at?
I emailed ebtier@sas.se but did not receive any response except the auto-response email for 7 days.
Also ebtier@sas.se but I think they may have now closed that email as a family member is now also 10 or so days in with still no response.
what email did you send the email and documents to? I have not got any response and cannot find the email to send the request for a status match to