Used the feedback form and asked for a match for my AA PP status. Even though I attached whatever was required in my initial communication, they asked for the same documents over two separate emails. Nevertheless, the match was completed successfully. For AA status proof - attach the card from the app which shows your name, your AA number and the status expiry date. For AA account history - I printed all activity from my account into a PDF (using the browser print option) and attached that PDF.