Unfortunately we are not able to process your status match application at this time. Reasons why we are unable to approve on this occasion may include: - We asked for more information and have not heard from you so your application was automatically declined. - We are processing a refund. - We could not validate your loyalty status at this time. - The loyalty account used in your application has previously completed a status match and is now ineligible for new applications. Although we were unable to approve your application on this occasion, we look forward to serving you in the future.