Submitted form: https://www.aa.com/contactus/forms/?locale=en_US&topic=ACS&subject=SMntage-status/aadvantage-status-match.jsp Provided all required documentation. Received the following in response. Thank you for your e-mail and your interest in status with us. We are excited to hear you are ready to make the switch to American Airlines?! The name in your Southwest account does not match with the name in your AAdvantage number. Unable to verify documents. I pulled both accounts up side by side and confirmed First, Middle, Last, and Preferred names are identical.