Thank you so much for reaching out to Velocity Frequent Flyer! We truly value your enthusiasm for upgrading your status with us. We’re excited about the possibility of supporting your request for a Status Match and would love to see how we can make this happen for you. While approval is at the discretion of our team, we are here to guide you through the process. To help us get started, please provide the following information from the email associated with your Velocity membership: Velocity Membership Number: A colored copy of your non-affiliated Airline Membership card (as an attachment) A copy of your flying history for the last three months with your eligible Airline Frequent Flyer membership Booking reference/e-ticket number of your Virgin Australia forward booking Once we receive all the necessary documents, we’ll make sure they reach our team for a thorough review.