I sent an email to profile.update@avisbudget.com with a screenshot from the Hertz mobile app that has name, number and status in the same "Account" page. 5 days later got an email saying I was status matched "We have received your request to upgrade your loyalty status, and we’re pleased to confirm that you have been upgraded to Avis President's Club." timeline: - 7/23 - email sent - 7/28 confirmation email received