First email : Please submit a screenshot, which clearly shows your first name, last name, tier status and member number. Then, another email : We require additional information from you to complete your Status Match application. Once the additional details have been submitted by you, we will fast-track your application process. When you click this link to proceed, you cannot re-click it later on to finish. Only proceed with the link below when you have your Passport and you are ready to complete your ID Verification. Note: You must complete this process within 5 days of submitting your original application. And finally, an email confirming the status match. All in all, it took about 24 hours.