Dear Mr. XXX, Thank you for flying EVA Air. Your comments via website have been well received with thanks. Regarding your comments for requesting a membership change from GOL Airlines to EVA Air. We are very welcome other Airline high tier member join the Infinity MileageLands membership. But we are very sorry to inform you that the result of the application has failed to meet your expectations. Thank you again for choosing EVA Air and we sincerely look forward to serving you in the near future. Sincerely yours, Loyalty Marketing Department