For the last 2 years, I've been status matched to silver by CX from AF. This year, they refused the match for an unknown reason giving me a small challenge I won't be able to fulfill. I will make a challenge in an other One World company "Thank you for contacting the Marco Polo Club Service Centre. Our records show that we already offered you and Ms direct upgrade to Silver tier in 2017 and 2018. Unfortunately, we are unable to review your request again. However, we would be happy to count any club points you and Ms earn until 30 June 2019 towards your current membership period for membership renewal. We have made a note of our arrangement in both profiles. Please contact us again as soon as you accrue another 185 club points and Ms Voronenko accrues 100 club points between 1 April 2019 and 30 June 2019. We would be delighted to then reinstate both membership at Silver tier status. On renewal, all club points will again be reset to zero, and a new 12-month membership period will begin. Meanwhile, to check which fare classes are eligible for earning club points on each of the oneworld airlines, please visit www.cathaypacific.com and click "Marco Polo Club", "Club points". Kind regards Ryan Wai Customer Relations Executive Membership Administration The Marco Polo Club Service Centre