Cathay Pacific Marco Polo Club Report: Deny


From American Airlines AAdvantage Executive Platinum
To Cathay Pacific Marco Polo Club Gold

I'm already Silver on CX and proposed them to upgrade me to Gold to status match my Executive Platinum on AA I never really heard of CX matching at a higher level than Silver and they refused BUT at least they say they spent time to analysis my profil before refusing (not an automatic answer). Will use my AA mileage card in the future on CX to credit points as Gold is not very interesting for me Thank you for contacting the Marco Polo Club Service Centre. A tier status is not transferable. We review tier status based on various factors such as the destinations you have travelled to, the frequency and cabin class of your travel; in particular your past and future travel activities on Cathay Pacific/Cathay Dragon. Based on the information we have been provided with, we are not able to proceed as requested. Your Marco Polo Club membership tier status will be upgraded to Gold tier status, automatically, after your Club account has recorded a minimum of 600 club points any time within your existing 12-month Silver tier membership period. For your information, travel on award redemption, prize, donation, industry/agency discount, group and other special discount tickets, chartered flights and certain codeshare flights do not qualify for club points accrual. To help maximise your opportunities in accruing mileage points, please click the hyperlink here when planning your future travel http://www.cathaypacific.com/cx/en_HK/frequent-flyers/about-the-club/earning-club-points.html Please be aware that airlines and ticket fare types not listed under the drop-down menu are not eligible for mileage points accrual. Kind regards Joann See Customer Relations Executive Membership Administration The Marco Polo Club Service Centre
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Platinum Pro
Executive Platinum
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Diamond
From: Olivaint on January 7, 2020
Rating: 0 | 0

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