Via email, I have attached my passport and loyalty card screen. From Alitalia MilleMiglia Freccia Alata Plus Club To Any status Starlux Cosmile Status deny was awarded in less than 24hrs "Thank you for contacting STARLUX Airlines! We are regretted to inform you that your application of Other Airline Member Card Tier Match has been denied. Due to this programme had ended on 31OCT21."