Greetings, Thank you for contacting us. To review the status match/challenge request, please provide us with your, • Active premier membership card copy with a vividly shown expiry date, • The recent statement of account that shows the last 6-12 months’ flight activities, • Passport color copy, • ShebaMiles Account number, and • Status match/challenge request justification. Please note that we only provide a status match for gold and silver. I.e. For FFP premium members with a higher than Gold tier will be matched with our ShebaMiles gold status. Thank you for your continued loyalty as our valued member.