From Air Berlin topbonus Gold
To LATAM Pass Platinum

Contated Latam via Facebook and provided them with my Topbonus gold card, account statement, and boarding pass for a recent flight on LATAM (FRA-MAD). Received the following reply via email:

Hello XXX,

Our LATAM Pass department has accepted your status match request and they are willing to give you our Platinum status. In order to proceed with the status match, please reply this email with your consentment.


Atentamente

XXX XXX
Atención al Cliente
LATAM Airlines