I emailed: email@example.com
Hi, is it possible to match my Diamond status from Scandinavian Airlines (SAS) Eurobonus? See attached photo.
SAS Eurobonus number: XXX
topbonus number: XXX
After 9 days I received the following response:
Thank you for your e-mail.
thank you for your status match request. You will receive your topbonus Gold Card within the next 21 days via mail.
If you have any further questions, please do not hesitate to contact us.
(PS: I realize Air Berlin doesn't exist anymore, but I'm hoping to status match to Iberia to get OW status)